The role of a mortgage broker is not limited to just recommending a suitable product. A good broker relationship should be on going. Your mortgage broker can provide you advice in regarding home loan products, the home buying process, refinancing your home loan, along with managing the application and settlement process.
Your mortgage broker should then continue to update you during the life of your home loan. Whilst you should let your broker know if you have any problems or questions, allowing them to help or give you advice.
Although you can apply for your home loan directly online, these
services can never replace the service provided by a mortgage broker.